The state of Iowa’s job search website, IowaWorks.gov, is still out of commission over two weeks after a cyber attack was aimed at the company that maintains the site.
The company, Geographic Solutions Incorporated, otherwise known as GSI, is a Florida-based company and its president says that no personal data was accessed or retrieved from its network operations center.
According to Iowa Workforce Development, the cyber attack has had no impact on the payment of unemployment benefits to Iowans, but has disrupted Iowans’ weekly submission of ongoing unemployment claims and impeded their job-search process.
There is no firm timetable for the website to be restored to public use, but until it does, unemployed Iowans are advised to file their weekly benefit claims directly through the state’s website at uiclaims.iwd.iowa.gov. They’re also advised to keep a record of their work-search activities to submit to the IowaWorks website once it’s back up and running and to use the National Labor Exchange for job-seeking during the time the website is down.
People with questions or concerns about their claims, benefits, or job searching process should call the IWD customer service line at 1-866-239-0843.